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Availability of Dyson DC01 Spare Parts

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Back in 2011, we here at Dyson Medic reported on the Demise of DC01 Spare Parts.

We highlighted that Dyson had pulled the plug on all spare parts supply for the DC01 and DC02 altogether, and indeed in some countries, we know they sent what was left of the spares for them for destruction at specialist companies.

The issue Dyson faced was similar to what Volvo once had: Some models were engineered so well that owners were inclined to simply have them repaired for many years. So the way to kill off the old ones is to cease spare part supply and they slowly die.

The marketing idea behind this is that people will then dash out and buy a new model Dyson ball, but we don’t think that many of them actually do. What many will do after a DC01 performed well enough for over fifteen years is eschew a new machine at over £300 and instead buy a reconditioned Dyson for less than half that.

But the DIY enthusiast, and certainly the collectors, will want to keep on repairing their trusty old DC01′s.

Dyson DC01 HEPA Filter

So lets look at the position of spare part supply in 2014, three years after Dyson pulled the plug.

What isn’t available any more? 

Some things are now very, very rare and in short supply. If you find them used, you will pay a premium.

DA001 fixed soleplates fall into this category. These date from the very earliest of Dysons before they became swivelling soleplates. If you want further explanation on those, you can find it here: Dyson DC01 Variants: Fixed and Swivelling Sole Plates — The Differences.

Likewise, front bumpers for those early machines are like gold dust now. Expect to pay £25 for a mint one.

New motors are no longer available (although I know of an Ametek one). Used motors are in short supply in good condition; the YDK types being the rarer. YDK armatures are also no longer available. Ametek carbon brushes are no longer available either.

Good red De Stijl wands are in very short supply in the used market. Most have damaged tool holders or hairline cracks in the side of them. At the time of writing, new after-market grey wands are still available. But I am not sure for how long.

Genuine washable filters are long obsolete, but if you know where to look, you can still find them if you want them.

What is still in plentiful supply? 

New, nothing except after-market filters, belts, back hoses and tools. However, that leaves used spare parts.

Cleaner heads (used) are still around, both types. Chassis (duct) assemblies are still plentiful used.

Filters and tools are still around. As are used cyclone units and bins. Wheels and axles are also quite plentiful.

New after-market grey wands and brushrolls are still about, as are new yellow front bumpers, but the only UK trade supplier of these has just doubled the price, which tells us they are coming to an end and they are milking the last few quid from the stock that is left. Accordingly, prices have doubled everywhere overnight this week for those.

I expect wands and brushrolls will go the same way (double in price) in the near future as it is doubtful that anyone will commision further production runs of them when current supplies are gone. And only one UK after-market company supplies them now.

Dyson DC01 Spare Parts

Synopsis.

The DC01 will be around for a while yet. Although parts supply will continue to diminish.

What is interesting though is that collectors, enthusiasts and Dyson specialists are now starting to take an interest in them. You can read here the story of how Manchester Vacs recently restored a DC01 De Stijl to a superb standard using many new parts not generally available any more: >>Building a pristine Dyson DC01 to store<<.

There is a lot of discussion on that topic about the availability of DC01 spares as well. As well as lots of interesting photos for the Dyson anoraks among us.

You will find more on the DC01 at our original Dyson Medic site in the DC01 section: The original Dyson Medic DC01 Guides.

If you have any thoughts or opinions on the DC01, you are welcome to use the comment box below.


Dyson Have Made Some Changes to Airblade HEPA Filters

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We always notice the small things here at Dyson Medic. And even though often of little significance on the outside, small details are sometimes indicators of things to come.

Take the HEPA filter for example.

The one fitted to Airblade hand dryer models AB01, AB02, AB03, AB04, AB06, AB07 and AB14 models.

As with many things by Dyson, it was manufactured in Malaysia.

The part number is now 925985-02 (changed from 920336-01) and it used to look like this:

925985-02

It came with a Torx spanner and a little instruction book, and had Dyson’s name emblazoned all over it. The underside was of a firm fibre construction as might be typical of a HEPA filter.

In recent months, Dyson have declined to supply the after-market, Dyson spare part sellers and machine refurbishers with Dyson spares for Airblade hand dryers. Not that that really creates more than a mild inconvenience of course, as those in the trade look to the after-market for solutions or grey import, but I digress.

The only official way to get an Airblade filter is to call them up, give them a serial number (assuming you have one – many machines do not), endure many tiresome questions about where you bought your Airblade, get told its “near the end of its life” (Want to buy a new one sir? Kerching!), and wait ages on the phone while some girl “registers” it (really, they make you go through all this data-napping  just to buy a damn filter). Eventually – almost reluctantly – if you can endure all that, they might mail you one out in exchange for some currency.

Of course, you can avoid all that claptrap by just getting one from >>here<<, but that isn’t the point of the article.

But some changes happened at Dyson that made us curious. New deliveries of the Airblade filters (the ones they try to stop the trade buying) reveal that changes are afoot. They now look like this.

Dyson Airblade Filter

The branding has disappeared. They no longer come with the Torx spanner or instruction book.

The underside has changed too.

Dyson Hand Dryer Filter

Whilst it looks similar to before, it too has changed. Rather than the hard fibre type stuff as before, the new underside has an outer section of squidgy foam type material. It probably is no more than cost-cutting, and must work OK, but it isn’t the only telling change.

Look at this.

Dyson AB03 Filter Airblade

Now, someone that went to school might have wrote “Made in the UK” rather than “Made In  U.K.” [sic]. But again, the missing definite article, the capital “I” and the abbreviation stops are small arguable details. The double space less so. It suggests to us a non-native English speaker wrote that.

Dyson moved manufacture of components out to Malaysia sometime around 2003 resulting in the loss of 800 jobs in the UK. Have they moved them back? Not that we know of.

European Union rules as of last year say the ‘Made in’ location is to be based on the most expensive element in a product. That means for example, that handbags designed and made in England with Italian leather by Mulberry, for example, might have to be labelled ‘Made in Italy’.

It may be in this case that the filter is still made in Malaysia, but if the box is made here, and happens to cost more than the filter does to make, that would warrant a “Made In  U.K.” [sic] label. So are they really made in the UK? We don’t really know. It would be nice to think so, but I’d not put money on it.

A cynic might suggest that having some stuff labelled “Made in the UK” [or similar] is putting good PR in the bag for later use. Indeed, the recent return of the legal domicile of the Dyson company itself back to the UK is also thought by many to be an advance move to avoid a PR crisis similar to what Starbucks, Amazon and Google suffered.

However, a more interesting question is why Dyson chose to remove its branding from its Airblade filters? It has done the same with the AB08/AB12 filter (965280-01). Does this mean these filters are used by other manufacturers in other products perhaps? Are there air conditioning machines and air purifiers or similar that are using these filters? Or does it just shave a few pennies off manufacturing cost on a part clients seldom see? If you know, we’d like to know.

We’d also like to know if these filters are now really made in the UK (and if so, by whom?), or if they are simply labelled such due to silly EU rules. Again, if you know, do tell us using the comment box below.

You can also use the comment box for any comment on this article, and do please use the social media buttons to spread Dyson Medic to the farthest corners of the interwebs.

Dyson Medic: Proud to be British!  

 

Dyson DC40 DC41 Hard to Push – Sticking to the Floor. Missing Wheel.

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We highlighted a few months ago what we thought to be a design fault with the DC40 and DC41 here: Possible soleplate design fault on the DC40 and DC41.

There is also a relevant topic on these machines on the unofficial Dyson forums here: Stripping Down a DC41 Cleaner Head: Brushroll Motor & Design Faults.

Now some time has passed, I feel better qualified to comment about this new breed of Dyson ball machines.

Some of the repairs we had were main motors, I did a post on those here – Where to Buy a Dyson DC41 Motor – where I showed you how to save a whopping £71 when replacing the motor.

Most of the repairs we have had on the DC41′s since have been cleanerhead related (the DC40 models are very similar in the following).

And one of two known problems.

One is the brushroll not turning. This is usually caused by the Johnson motor that drives the cleanerhead burning out. There is a topic on that here: (DC41) Cleanerhead Brushbar Motors Now Available.

But the problem we have seen the most of is related to the wheel in the centre of the bottom of the cleanerhead.

It is supposed to look like this:

DC41 soleplate wheel problem

Unfortunately, they usually tend to look like this:

DC41 hard to push

This is because the little wheel and axle came out, the cleaner was running without them and the mounting worn down. This means you cannot simply replace the wheel and axle any more, as the mounting for it has worn down.

Now, this mounting is part of a two piece plastic housing that is not available on its own, and surrounds the brushroll motor assembly.

The symptom of this is that the machine becomes hard to push and glues itself to the floor.

The fact that it is glueing itself to the floor will put more strain on the brushroll motor, which are not all that great at the best of times, so we are left with two options for a simple and proper repair.

We either replace the entire cleaner head.

Dyson DC41 cleanerhead

Or we replace what I call the short cleanerhead. That is simply the cleanerhead minus the brushroll and soleplate. If your soleplate and brushroll and in good condition, you can save a few quid and get what is called a Brushbar Motor Housing Service Assembly.

DC41 Brush Bar Motor Housing Service Assembly

DC41 Hard to Push Fix

Dyson DC41 923941-02

So where to get them from?

If you have a DC40, you can go here: DC40 Spare Parts

If you have a DC41, you can go here: DC41 Spare Parts

Is this a design fault? Well, some say yes.

However, I think they learned something with the early Dysons. Why would you sell someone a product and not see that buyer again for fifteen years, when you could sell them a product that has built in natural short term expiry, beyond which it is an uneconomical repair? That way you see the customer again right after the guarantee runs out.

Some say this short term parts expiry has all been planned by Dyson carefully to kill the refurbished machine aftermarket (an unintended consequence of a quality product), and by extension reign in the burgeoning after-market.

It is alleged that every machine sold refurbished is a potential lost sale to them. I don’t agree with that (I think the customers are quite different). 

Any thoughts or opinions out there?

You can use the comment box for any comment on this article, and do please use the social media buttons to spread Dyson Medic to the farthest corners of the interwebs. icon_nod

Replacing a Dyson DC14 Red Wand Top End Collar

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We wrote a couple of years ago that DC14 wand top collars were available.

We also wrote that they were only designed for early type DC14 machines with the type of tool connector on that is secured by the half circle clip.

The later red moulded type has never been available as it cannot easily be removed from the wand; Dyson designed it not to come off.

But we have recently discovered that if you are practical, you can change the late red type of wand tool holder for the early one.

Here are the two types.

DC14 wand types2

The early type is arrowed on the left, the replacement part you buy looks like this:

DC14 wand collar

So here goes fitting the available new part to a machine with a red moulded top:

First cut off the old top.

DC14 wand collar

Having removed the old one and cleaned up the end of the tube, you will see two flaps sticking out. 

DC14 wand repair

These were to hold the old wand collar in place, we wont be using these now so gently tap them in so they are flush with the pole. 

Having done that, offer your new collar up, slide it on, and make sure it is pushed down far enough and is in the right position nice and snug. 

DC14 wand top repair

There are three slots where the half circle will later clip into. Use a scribe, a nail or even a small felt tip to mark the position of the three slots on the pole. 

Pull the collar back off again and you should see your marks. 

DC14 wand refurbishment

Using your grinder fitted with a cutting disc, cut out the three slots so you end up with something like this:

DC14 red wand top replacement

It can take a few attempts to get them right. Take your time and use a small file to square the corners up if need be. 

Remember, you can always take a bit more off, but you cant put any back.  ;)

When you have got it right, your three cut outs will correspond with the three slots in the wand collar. 

DC14 tool holder replacement

Pop on your half circle clip, which will now fit, and slide home. 

DC14 wand top

The replacement part will cost you just £5.99 from here: >>DC14 wand top collar<<

And that is the ONLY way to repair a DC14 wand that has a moulded red collar on the top without buying a new wand.

You read it here first. thumbs

Please use the social media buttons below to spread Dyson Medic to the furthest corners of the interwebs. And questions and comments are welcome below.

How to Get Inside a Dyson Airblade Hand Dryer

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More and more Dyson Airblade hand dryers are now coming off PLC lease-hire from Dyson contracts and making their way into the general marketplaces such as eBay and private sites.

This also means they mostly are out of Dyson guarantee. But that isn’t a hardship, as some of the Dyson vacuum specialists have by now become familiar with Airblades, and can easily repair and refurbish them alongside other Dyson products they do.

Many non-trade enthusiasts are also starting to buy Airblades and are fixing them up as well. Indeed, we have one in our kitchen.

When you consider that a new Airblade is upwards of £700 in most outlets, a refurbished one with guarantee under £350 represents good value for the small restaurant, small business or even the home.

We at Dyson Medic are also now adept at Airblade repair, and have noticed over time that the only fly in the ointment is Dyson’s reluctance to supply spares for them. To buy spares for these machines from Dyson one must telephone them, give a serial number, endure ten minutes with a girl at the other end of the phone writing War & Peace on her computer “registering” it. After that, as long as you only want one of anything, they may decide to sell you it.

The difficulty the trade has found with Dyson’s Airblade department is that once they sniff that you are in the trade, they will refuse to supply you.

Independent dealers have even gone to the top of the tree to Mr Conze the CEO (Mr Dyson himself doesn’t seem to have day-to-day involvement any more it seems). After they were booted down to the B2B manager, they were told in no uncertain terms that Dyson will not supply the trade after-market with Airblade spare parts.

Indeed, all the big trade-only parts suppliers across most of Europe report that Airblade parts are “simply not available”.

However, as with the Dyson vacuum cleaner market in the past, capitalism and ingenuity does not cease in the face of commercial protectionism. Nor do closed markets of this nature tend to work for very long outside of North Korea. The used Airblade spares market is beginning to flourish, as is the grey import spares market, and we are reliably advised that one of the large manufacturers are about to launch after-market Airblade filters and other Airblade spares at great prices. So no worries on the filter front………

So the DIY Dyson Airblade repairer can look forward to spare parts for these machines becoming more and more available. Which in turn makes them a great thing to buy.  thumbs

So, you have bought an old Airblade off eBay or someplace, and you want to take it to bits to see how it works? Your first job is to get the front off.

On aluminium bodied ones (AB01 in the UK and AB02 and AB06 in the USA and other markets) the front is released via Torx screws on the inner where you place your hands. Easy.

On polycarbonate-bodied (that’s plastic to the rest of us) machines, the screws to remove the front are hidden behind these two little covers.

Remove front Dyson Airblade

These are your first stumbling block, because the temptation is to stick a small screwdriver or blade down the side of them and try to prise them out.

Whilst that can be done if you are lucky, often times it means the little covers themselves get all chewed up in the process. By way of example, here are some from my Airblade spares box duly chewed up. Yes, I’ll admit it…….

Dyson Airblade Front Cover

If you are really unlucky, it means you damage the front cover trying to get them out. And front covers at the moment are very expensive, even if you can persuade Dyson to sell you one, which you won’t anyway without the usual pint of blood and a twenty minute call while some girl re-writes Dostoevsky on her keyboard while you are on the phone.

If you are doing the job properly, get some new screw covers in.

Dyson Airblade Screw Covers

What I do now is drill a small hole in the front of the screw cover. Screw a small self-tapping screw in and remove the old screw cover with a pair of pliers on the screw. This extracts the screw covers with no pain. And no damage to the front body.

Yes, OK, the screw covers are now scrap, but a new pair are only five quid with delivery, and that is cheaper than replacing a front cover. And if you are reselling the machine, a new pair of screw covers is a must anyway.

Having removed the screw covers, only Torx screws remain before you remove the front cover.

Strip Down Dyson Airblade

Duly unscrewed, it lifts out from the bottom and up off the hooks to come off. Then you see this.

Repair Dyson Airblade

Individual repairs and troubleshooting will be the subject of future posts.

Resources:

You can get reconditioned and new Dyson Airblades >>here<<.

You can get Dyson Airblade spare parts >>here<<.

You can read further Dyson Airblade repair topics >>here<<.

You can read other Dyson Medic topics on Airblade hand dryers >>here<<.

You can also use the comment box below to leave us your thoughts, ask questions or make comments, and please feel free to use the social media buttons to spread Dyson Medic to the far corners of the interwebs via Twitter, Facebook and other media. We like that. icon_nod

BBC Watchdog Item on Dyson Repairer Appliance Service Direct Ltd

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BBC’s Watchdog recently did a piece on UK Vac Services Ltd, also referred to in the feature as Appliance Service Direct Ltd (one and the same number and data it seems).

While we applaud the effort of the BBC to educate consumers on the dangers of some of the “Repair your Dyson in your own home” businesses that cold call people, we suggest that the BBC might like to do a little more research before disseminating incorrect information as they did in what can only be described as sloppy journalism.

In the feature, the presenter Matt Allwright demonstrates to camera how a Dyson filter can be washed.

Watchdog Dyson Repairers

Apart from the fact that the very black filter cover was still blocked when he finished (we pressure wash those), he didn’t bother to inform the viewers that the filter must then be thoroughly dried on a radiator or in a warm place before re-fitting. As a result of this, we expect many people to start to insert wet filters in their machine which makes the motor go, um….. BANG! 

Nice one, Matt. kater

The feature also highlighted Dyson’s marketing claim that Dyson filters are all lifetime filters. Well, that isn’t strictly true in our opinion, as the article here explains: Dyson Lifetime Filters Explained.

The latter half of the Watchdog feature seemed to focus on the car of the director of the company.

Watchdog Dyson Feature

I failed to see what the implication was of harping on continuously about Mark Henderson’s Range Rover. That, in my opinion, is a typical bit of BBC propaganda that goes along the lines of anyone who drives a Range Rover is a Polar bear-killing, gas-guzzling naughty capitalist whose actions are melting the ice caps. The preferred BBC way, of course, is to eat fair-trade Muesli and tofu while wearing very thin spectacles and driving a Toyota Prius.

The mans car had no bearing on the article at all, and the lack of filter research that may make people damage their Dysons is, in my opinion, simply sloppy journalism by the BBC.

Added to which, there was some unfair criticism of “Cheap Chinese copy parts”. Whilst it is true that some after-market spare parts are made in China, but so probably is most of what you own.

After-market parts are not strictly “copies” as the designs must differ. In some cases, after-market manufacturers address original design flaws. And Dyson themselves make parts in China, Malaysia and other countries.

After-market parts can sometimes be rubbish indeed (see much of eBay for details), but all should definitely not be tarred with the same brush. The after-market spare parts industry is a legitimate industry, often producing very good items. As with anything, good and bad exist.

But putting that aside, the thrust and conclusion of the article was one that needed to be out there. It has been publicised before by Watchdog, the media, by Dyson themselves, and in more detail on this article: Dyson “Special Offer” Telephone Calls are a Scam.

About Dyson Servicing in the Home: Dyson Medic’s Recommendations:- 

  • We do not recommend (unless you are employing Dyson themselves, and YOU contacted THEM) any service that repairs Dysons in your home unless you can properly verify the reputation of the company concerned.
  • Please be aware that a listing on websites like Yell or other directories is no guarantee whatsoever of a reputable company. They are unverified.
  • Please be aware that a flashy website is no guarantee whatsoever of a reputable company, either. Anybody can build a website and write anything they like on it.
  • We do not recommend responding to anyone who cold calls you offering to service your Dyson (or any other home appliance for that matter). Reputable appliance repair companies do not cold call people. They don’t need to.
  • If you want to have your Dyson repaired, seek out a local specialist or repair shop. Preferably one that also has a bricks and mortar presence too. You may find one, and can also ask about one here: Find a Local Dyson Repairer.
  • If you are practically inclined, and feel able to DIY, try here: Dyson Repair Manuals. There is also our Dyson Medic blog here, together with our original Dyson Medic site. Not to mention the Dyson forums here: Unofficial Dyson Forums.

 

For those who want to watch the Watchdog feature, I am not sure how long the link will stay live for, but it can currently be seen >>here<<.

If you want to read a transcript of the Watchdog feature, you can view and download a PDF of it by clicking the button below.

download-pdf-button

Without a doubt though, Watchdog exposed once more dishonest Dyson repairers who perform over-priced rip off repairs in the home. Don’t use them!

We suggest next time the BBC do a feature on Dyson servicing, they might like to ask us for an opinion before they go to air with silly statements and potentially damaging information. Sloppy journalism dilutes the message behind the article.

You can use the comment box below to leave us your thoughts, ask questions or make comments, and please feel free to use the social media buttons to spread Dyson Medic to the far corners of the interwebs via Twitter, Facebook and other media. We like that. icon_nod

The Unofficial Dyson Forums Newsletter – Summer 2014

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The Unofficial Dyson Forums Newsletter – Summer 2014.

Hello Dyson Enthusiast,

It has been a while since we sent out a forum newsletter, several years in fact. So we thought one was long overdue.

We would like to bring you up-to-date on the happenings on the site in recent months.

The forum continues to go from strength to strength!

The forum has been rather busy in recent months. We remain not only the busiest Dyson-related forum on the net by far, but we are also now the largest by a sizeable margin, and have been for some time.

As the site continues to grow, so does our membership. We managed to attract a few more trade members and collectors recently from both Europe and the US. That resulted in a much welcomed influx of knowledge, how-to articles and chronicles of strip-downs to the site. So if you want to talk Dyson products (or vacuums generally), you are in good company!

Current popular Dyson-related topics:

Dyson Recall AM04 Hot & AM05 Hot + Cool Fans Due to Fire Risk

Opinions on building a pristine Dyson DC01 to store?

DC14: Replacing the top wand collar (early types and the later red type).

Stripping Down a DC41 Cleaner Head: Brushroll Motor & Design Faults

Dyson DC25 Stripdown and Refurb

Tutorial: Replacing the Dyson DC24 Brush Bar Motor.

No Power to the Cleaner Head on a DC25?

Rogue Dyson Cold-Call Repairers on BBC Watchdog

Dyson CR01 Strip Down/Bearing Repair Guide (PDF Download)

Current popular non-Dyson topics:

Hoover Senior 652a

Electrolux Z504

Hoover Vortex V2000

Electrolux Z502

Vacuum collector cleans up as he makes latest edition of Guinness World Records

Hoover Junior U1650

And don’t forget our ongoing vote….

Poll — Which is your favourite Dyson? Vote Now!

What else is going on?

A couple of months ago, the forum (and the underlying Manchester Vacs site) was moved over to bigger, faster UK-based dedicated servers. The site is now much faster than before, especially for those in Europe. We also now host both the Dyson Medic sites on our servers: The original Dyson Medic and the Dyson Medic Blog, both of which are also full of repair guides and money saving ideas.

For those who haven’t visited our online parts shop in a while, it has had a makeover. It now features predictive search, and we have added spares for Dyson washing machines and Airblade hand dryers too. Find it here: Dyson Spare Parts. You can also bookmark the online parts shop for future refence by clicking here.

Anything Else?

You can still find us on Twitter @ManchesterVacs, and here on Facebook. Why not say hello and like/follow us on there?

If you haven’t dropped by the forum for a while, we would love to see you. Why not stop by and say hello?

Regards,
The Manchester Vacs Team.

Dyson Airblade Motors: Troubleshooting & Faults.

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I am going to discuss what we have typically found wrong with Dyson digital Airblade motors (such as in the AB01 and AB03) when repairing these machines.

As there isn’t much information on the internet yet about Dyson Airblade repairs, but over time we at Dyson Medic hope to address this.

Dyson have traditionally been quite secretive about Airblades; they offer no repair information, no exploded drawings, no part numbers and are even reluctant to supply simple consumable spare parts without a serial number and a pint of blood.

The spares supply networks that exist for the trade to obtain vacuum cleaner spares are not served with Airblade spares. Parts supply is currently limited to a handful of quite determined appliance dismantlers and grey importers.

Indeed, Dyson have recently point blank refused to supply the after-market trade with simple things such as filters even. So dont expect any assistance from them at all with Airblade repairs or spares. But fear not, all is not lost.

We recently covered how to get inside a Dyson Airblade hand dryer. In this article, we are going to discuss what typically goes wrong with the motors.

Having opened up your hand dryer, the motor is located inside a bucket assembly that looks like this.

Dyson Airblade Motor Bucket Assembly

Getting inside that is a simple latter of a few screws. Once inside, we find two major components, the digital motor itself that looks like this.

Dyson Airblade Digital Motor

And a printed circuit board (PCB) that looks like this.

Dyson Airblade PCB

The PCB is marked with the part number: 11943-01-01. It is the same board on both AB01 and AB03 models.

I recently had the opportunity to play about with half a dozen apparently non-working motor bucket assemblies, and together with cross testing each component with units I knew to work, I drew the same conclusion on all. The weak point is not the motor itself, it is the PCB.

On all the half a dozen I tested, the digital motor itself worked fine when coupled with a PCB known to work. However, none of the PCB’s worked at all on a motor known to work. This non-scientific test, albeit with a low number of units, tells us that in all likelihood, we need to focus upon this PCB as the likely source of motor bucket assemblies that do not work in the future. Looking at a digital motor in bits, there is really very little to go wrong with those.

Please note: This PCB in the motor bucket assembly is not to be confused with the other PCB that goes in the black box by the side of the motor bucket assembly.

Examination of the PCB’s I had show most to have failed in the same place. Observe the burn marks in the circle in the photograph below.

11943-01-01

The opposite side of another board is shown below, also with burn marks.

11943-01-01

Those four little aluminium components on the board seem to be the weak spot. On most I looked at, one (usually an outer one) had burn damage. Its a fair bet this is the reason they don’t work.

Here is the part you knew was coming: Dyson will not supply this part on its own (in fact they pretty much won’t supply any part as we already touched on). You may very well think that is built-in obsolescence……..

We couldn’t possibly comment. icon_whistle

So at this point, you have two options. Replace the whole bucket assembly (you can get one >>here<<) or have the PCB repaired by a specialist.

I have just sent six of these off to a PCB repair specialist today, so in the near future I will be able to update you with information about if they are repairable by a competent person.

Other repairs and troubleshooting will be the subject of future posts. Its a work in progress…….

Resources:

You can get reconditioned and new Dyson Airblades >>here<<.

You can get Dyson Airblade spare parts >>here<<.

You can read further Dyson Airblade repair topics >>here<<.

You can read other Dyson Medic topics on Airblade hand dryers >>here<<.

You can also use the comment box below to leave us your thoughts, ask questions or make comments, and please feel free to use the social media buttons to spread Dyson Medic to the far corners of the interwebs via Twitter, Facebook and other media. We like that. icon_nod


Sell Dyson Spares. Sell Dyson Airblades. Anywhere in Europe.

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Got a job lot of Dyson spare parts to sell?

Looking for a fast cash buyer of new Dyson spares anywhere in Europe?

Our recommended parts supplier Manchester Vacs are looking to buy new old stock Dyson spares.

Here is the article from the news section of their website tonight:

***************************************

As we grow, we need to put the word out that we are buying!  :money:

We are keen buyers of new old stock Dyson spare parts and machines. 

  • Ex-Dyson stock
  • Retailers closing down
  • Trade sources disposing of old stock
  • Former Dyson agents remaining stock
  • Current Dyson agents obsolete stock
  • Foreign market machines and spares shipped in error
  • Auction and bankrupt surplus
  • Overstock and contract surplus


It doesn’t matter what it is or how old it is, if its new, and it’s Dyson, we want it. 

We are especially interested in job lots of spare parts. Here are some we collected recently. 

Dyson spare parts buyer

We will also buy new and used Dyson Airblade hand dryers, new Dyson vacuums (any voltage), new fans, new taps, new old stock washing machines. 

Sell Dyson Airblade

For smaller lots of spares (ex home service men for example), or individual Airblades, etc, we can arrange courier collection anywhere in the EU. 

For larger lots, we will travel anywhere in Europe to collect. And when I say anywhere, I mean anywhere!

Sell Dyson spares

sell old Dyson stock

Sell Dyson parts trade

We pay fair prices. 

We don’t mess about, we don’t ask silly questions or waste time. 

We can pay cash in any currency, we can pay to the bank in any country, we can pay Paypal without fees at your end. We can pay you however you like. 

If you have a job lot of new Dyson spares to sell, or a new, boxed, Dyson vacuum, fan, tap or hand dryer to sell, talk to us first. 

Call us on 0161 371 1090 (+44 161 371 1090) between 10am-3pm any day but Wednesday or Sunday. Or send us an email in any language >>here<<.

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You can also use the comment box below to leave us your thoughts, ask questions or make comments, and please feel free to use the social media buttons to spread Dyson Medic to the far corners of the interwebs via Twitter, Facebook and other media. We like that. icon_nod

Suggest After-Market Spares That Are Not Yet Made? Dyson or Any Brand.

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Here is your chance to have a direct influence on the after-market spare parts industry and help other people with your ideas at the same time.

We at Dyson Medic are privileged that we have a direct line, so to speak, to the top of several of the better known manufacturers, suppliers and importers of after-market Dyson and other brand-compatible spares.

After-market spare parts are a critical part of the spares industry that keep spare parts affordable for consumers. Without them, consumers would be forced to pay manufacturers prices. Without free-market competition, original manufacturers can charge literally whatever they like.

For the few manufacturers that keep prices of spares low, the after-market is of little concern to them. Because nobody bothers to make compatible spares if you can buy them cheaply enough original.

But certain manufacturers – Dyson among them – tend to charge what many people regard as high prices for some spare parts. Hence many people seek cheaper alternatives.

It is often the case that a part that is prone to break isn’t available on its own; but rather only as part of a more expensive assembly. Dyson DC07 cyclone units are a good example, the top handle is somewhat prone to break, but Dyson will only sell you a  full cyclone assembly. The after-market addressed that by launching DC07 cyclone handles some time ago.

Some manufacturers – Dyson among them - withdraw spare parts supply altogether when they decide that the machines still out there should die. A good example of this is when Dyson withdrew all parts and support for the DC01 and DC02. Thanks to the after-market, most DC01 spares are still available. Its a good job because many thousands of DC01′s are still out there.

Some manufacturers - Dyson among them – have in the past used their considerable financial power to sue after-market manufacturers of spare parts that fit their machines. However, the historical case law that allowed Dyson and others to win many of these cases in the mid naughties dated back to very old cases involving British Leyland in the 70′s, and some documents even quote case law from the early 1900′s. Much of which is quite irrelevant today.

Manufacturers dont always win the court cases they start though, as Dyson found out when they sued Vax. Dyson took that case to appeal and still lost. Common sense won.

There are two sides to the argument though. Dyson, for example, argue that they spend a lot of money on research and design, and they don’t do that in order that others can produce cheaper alternatives to their designs. They argue that such activities lose them sales revenue, and thus funds to innovate in the future.

However, the automotive industry is used to this. You can buy spares such as filters, exhausts or brake parts for pretty much any car within a year of its launch. We don’t see Ford or Mercedes suing independent manufacturers for making a compatible air filter. The difference is, Ford and Mercedes supply the repair trade with spare parts.

Some domestic and commercial appliance manufacturers - Dyson and Bosch among them – refuse to supply the repair trade with some spare parts as we highlighted in this article.

In recent months, Dyson have declined to supply the after-market, Dyson spare part sellers and machine refurbishers with Dyson spares for Airblade hand dryers.

In such cases, it is only natural that the after-market responds. Such cases highlight the need for a robust and innovative after-market that can operate without fear of speculative litigation from an original manufacturer with deep pockets and in house lawyers. EU rules in recent years have helped level the playing field in that regard a little. More is available now than once was.

In a free market, why should a consumer be forced to pay whatever price a manufacturer sees fit to charge? Why should a consumer be forced into product registration? Providing serial numbers?

The after-market, the compatible spares manufacturers, are the sensible counterbalance to such silliness. With after-market parts, you do not need to give an inside leg measurement and a pint of blood to buy a spare part. You just do what we have been doing to get stuff for thousands of years: pay some money and buy it.

So after that long winded wind up, we get to the thrust of the article:

As the title suggests, is there anything you can think of that needs making after-market that isn’t yet?

Something that is too expensive or unavailable genuine?

The one thing that many after-market manufacturers lack is specific knowledge of what breaks on what machines. Only people who take machines to bits to repair them know that.

What isn’t available any more that you still want to buy?

What is available that costs three times more original than you think it needs to, or should do?

Why does nobody make that little clip? That little bracket? Well, someone might do if you tell them there is a demand.

Although this is a Dyson themed site, your ideas do not have to be only Dyson parts. They can be Hoover, Sebo, Vax or any brand.

Your ideas need not be even vacuum cleaner parts. They can be parts for washing machines, fridges or even cars. Manufacturers want to manufacture stuff you and other people want. They do not really care if it is from a Dyson DC03 or a Ford Cortina. If there is a demand, and nobody has made it, or made it at a reasonable price yet, or it has become obsolete despite there still being demand, after-market manufacturers want to hear about it.

Your ideas might lead to a new after-market product being launched. thumbs

Please use the comment box below to submit your ideas. All comments will go to “moderation” and not be published (because there is competition out there!). However, we will see all comments. Please use a valid email address in case of any questions we might have. All viable ideas will be submitted to a manufacturer we know for consideration. If any of the manufacturers run with your idea, you will get some of the products for free once they are in production.

Please use the social media buttons below to share the article on Facebook, Twitter and other social media. The more people read it, the more ideas will come and the more money we may all save in the future.

 

Dyson about to launch robot vacuum cleaner.

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Dyson is poised to launch, on September the 4th, a robot vacuum cleaner. You heard it here at Dyson Medic first folks!

Dyson is teasing that they will be announcing ‘secret project N223′ on September 4th in a video posted on YouTube.

From the looks of it, it appears to be the robotic vacuum cleaner that Dyson has clearly stated that they have been working on for over a decade.

They once made a robotic vacuum called the DC06 back in 2001, but it was never properly launched, and ended up being shelved.

Do you know what the DC06 was? No, thought not. 

Back in 2001, Dyson built, demonstrated and showed off a robot vacuum cleaner they called the DC06. Here is James Dyson explaining why it never happened way back in 2004.



Dyson got usurped by Roomba’s iRobot. Roomba was a hard act to follow. Even we have an iRobot at home to do the hard floors downstairs.  :-X

However, it has taken thirteen or so years (there was no Dyson DC13 – is that an omen?) and Dyson are ready to launch something new. The call it the Dyson project N223. Watch the teaser:



Does that look like a robot to you? I think so. Others seem to agree.

Dyson isn’t saying exactly what “Project N223″ is just yet, but the company has been spending a lot on robotics over the years.

They recently made a £5 million investment into robotic vision research, which was conducted with the Imperial College London.

Even prior to this investment, Dyson has been engaged in a fifteen year project studying systems that allow robotic devices to see and analyse their surroundings, which has clear benefits for robot vacuum cleaners.

If you look at the interview with Max Conze, Dyson’s CEO, the Roomba iRobot is mentioned. 

Quote

While the company continues to unveil innovations to its upright and cordless vacuum products to compete with the likes of Hoover and iRobot’s Roomba, it also has its eyes on one day being a player in the connected home via its investments in robotic technology. Dyson could also one day open flagship stores of its own, according to CEO Max Conze.


Clearly, we are being primed for something. 

The only snippet of information to accompany the mysterious video above, reads: “Sixteen years. 200 engineers. £28 million investment. The result? Tell us what you think it is.”

Dyson filed in 2012 a patent in America that was only published in 2014: Dyson’s Autonomous Vacuum Cleaner Patent.

The drawings on the patent appear to be the long-shelved DC06, but that is all that is needed to re-establish the patent. 

My money is on a robotic vacuum that instead of using the ‘flick up the dirt’ technique as used by Roomba, will employ some suction and a cyclone of some kind. I expect a derivative of the technology used in the hand held Dysons. 

Its took them a long time, so the results should be worth it we hope. 

Should you buy one? 

There is a question. My answer would be not yet.

Let the hype die down, let the price drop, let the faults that always surface with new designs get fixed first. In two or three years, they will likely be on their fourth revision and will be approaching an alright machine if recent performance is anything to go by.

Although, be aware, Dyson’s recent policy is not being willing to supply spare parts for some of their machines, as many have witnessed first hand with hand dryers. So the warranty needs to be five years and not the more usual one or two years as we see with some products.

After thirteen years since the DC06 that never was, they have had time to get it right. Lets hope they have.

Remember, you heard it here first.

Comment: The Bleak Future of Refurbished & Reconditioned Dysons

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It has been said by some recently that the window of opportunity for professional refurbishing of Dyson vacuum cleaners and other Dyson machines is coming to an end. I’ll explain why I think that too, and we’ll maybe discuss.

When James Dyson had the reigns of the company instead of Max Conze and the bean counters as we have now, they made very good products that lasted for many years.

Great for customers and folks like us who refurbish stuff, but bad for the long term growth of Dyson as a company, many say.

This isnt a new idea in business. It is often called the Volvo effect: Remember the Volvo 240, the 740 and the 940? Proper things; albeit pretty much facelifted versions of the same things. Built like tanks, cheap and easy to fix and lasted for years. Those cars were so good that Volvo went downhill, and started rebadging French cars along the way down to ownership by Ford, etc.

Repeat custom was low (or rather, too slow) as the product was too good. Remind you of anything?

Why would you sell someone a product and not see that buyer again for fifteen years, when you could sell them a product that has built in natural short term expiry, beyond which it is an uneconomical repair?

That way you see the customer again right after the guarantee runs out. You can then offer them a juicy part exchange for their old machine and send it to be destroyed to keep it out of the after-market.

The Dyson DC01 was OK, but the DC04 was really the one that made the company in my view. Many people still have one of the very first DC04’s from the late 90’s. People still refurbish them. They work.

So, what came after the DC04?

The DC07: basically a DC04 with a different cyclone. A facelift.

The DC14: a revamped DC04/7, again with a redesigned cyclone. Another facelift.

The DC27: They have a carriage design fault that nobody seems to be able to figure out how to fix. They were binned quite quickly. Probably for this reason.

The DC33: a shoddier, cheaper built, facelifted DC14. Still pretty much a DC04 under the skin.

And at the DC33, they killed the model that essentially made the company. That design is now dead. It was still too good.

Along the way we had the over-complicated and expensive to repair DC15 and DC18. The future!

What we have since is facelifts and evolution of the DC18. Each one more complicated, with more to go wrong, and inbuilt design flaws and intended short life components.

Later balls are built to blow up or fall to bits at the end of the guarantee period. Many do so well before then. Early expiry by design.

If they learn by the mistakes of making the parts and tools fit all models, which they have, they can minimise the impact of the aftermarket on parts prices by making everything that little bit different along the way so parts are not interchangeable (DC18 and DC25 cyclones are early evidence of this – same item, bar one tweak which stops one working on the other).

Fast forward to today, and we have the DC41. A machine so overly complicated to take apart, with parts so expensive, and design so awful that core units will be in no condition to refurbish in the future. Even the ducts were falling apart on the “clean ones” we got. We had to glue them up and make some pretty shoddy chemical metal repairs here and there I wasn’t really happy with. They have the inbuilt design fault that renders most in need of a new cleaner head (the wheel causing glueing to the floor and Johnson brushroll motor from the DC25).

DC41’s we here will see in two or three years will be in no condition to refurbish without practically renewing the machine. Who does hand-helds? Also of limited appeal and no small parts available for.

This means – looking forward – the window of opportunity has expired for reconditioners in Dyson world. Dyson have closed the door (as they have tried to do on Airblades – but thats another story)

This leaves the reconditioners these windows of opportunity: the DC04, DC07, DC14 and DC33. To a lesser extent we might add the DC24 and DC25 (both riddled with design faults but just doable).

We are seeing some DC04 stuff going obsolete the last few weeks, soon they will pull support as they did with the DC01. Why the DC01 is almost gone.

We will be left with the 7, 14 and 33 as easy to do machines with plentiful parts. Followed up by the 24 and 25. When they get older? Job done.

Aggressive “trade in” deals is causing oversupply in the core machine market. Many reconditioners were reaching out for machines a year ago. Many are now turning machines down.

That won’t last long, just long enough to pull a few hundred thousand more older machines out of the market to overwhelm the aftermarket and create export demand to the developing world, which is already happening – some are already exporting machines this way.

Export en masse of core units is good for a manufacturer – it empties the main marketplace (where the profit is) of old products people can recycle and it increases brand awareness in developing markets.

When did you last see a Volvo 940 or a Mercedes 307D/308D/310D T1 van?

merc2

volvo

You didn’t in recent times because they all quietly vanished on boats to Africa. Volvo and Mercedes created export demand – as Dyson are doing. Soon we will see guys buying up old units to send to Africa, India and maybe Russia in container loads (remember when all the Ladas went back to Russia in 97-98?).

I give it five years tops. After which all that will be available is smashed up DC41’s and later models like the 360 Eye robots that will be uneconomical and over-complicated to repair leaving no decent profit margin. So the refurbished machine market will die. Reconditioners will all get a good run on DC14’s (aka Volvo 940) now for a while, but when they start to look old hat, the easy days will have gone.

I believe this has all been planned by Dyson carefully. In part, to kill the refurbished machine aftermarket (an unintended consequence of a quality product), and by extension reign in the burgeoning after-market in spare parts that has always been a concern to them.

Every Dyson machine any reconditioner sells is a potential lost sale to them, is how I expect they see it.

I don’t agree with that – I think the customers are quite different. Savvy people who want to pay less than £125 for a decent reconditioned Dyson are not the same ones in John Lewis spending £325+ on a new model.

But for now, there are plenty of DC04’s, DC07’s, DC14’s and DC33’s out there (and plenty of DC24’s that need a brush roll motor), so reconditioners, keep making hay while the sun is shining!

Any thoughts or opinions out there?

DC18 DC24 DC25 DC27 DC33 Cyclone Gasket Seals Available at Last!

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Yes, you read that right!

Cyclone gasket seals are available at last!

You can buy them now for the DC18, DC24, DC25, DC27 and DC33.

It has always been a pain when you strip down a Dyson cyclone for refurbishment, there is this little wafer thin gasket in there. The problem is it is often damaged beyond re-use.

Sometimes it degrades in situ causing leakage and vacuum loss.

People ended up using glue or silicone to codge them up. Hardly ideal.

Dyson would never supply them – they wanted instead to sell you a  new cyclone.

But, as ever, the after-market has responded.

Dyson Cyclone Gaskets

There are three types currently available.

The small one is for the DC24.

The medium sized one is for the DC18 and the DC25.

The larger one is for the DC27 and the DC33.

Here are the links of where to get them from:

>>Get a Dyson DC24 gasket seal here<<

>>Get a Dyson DC18 and DC25 gasket seal here<<

>>Get a Dyson DC27 and DC33 gasket seal here<<

If you found this information useful, please use the social media buttons to spread the word on Twitter or Facebook.

You are also free to leave a comment in the box below.

How to Replace the Small Bearing on a Dyson DC24.

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This is a Dyson Medic tutorial for the trade or public on how to replace the small bearing on your Dyson DC24 ball vacuum cleaner.

The ball of a Dyson DC24 runs on two bearings. Looking at the machine from the front, the small one we are talking about is on the left, and a larger one (that seldom wears) is on the right.

You know the small bearing (as its called – even though it looks more like a cog) is worn because the ball in your machine will be loose and clunky.

On badly worn ones, the ball can catch the HEPA filter while in use and even release the filter which then causes the ball to lock up.

If your ball has significant lift at the left hand side to the extent it clunks up and down, this is the repair job that will fix it. Its a cheap part and an easy fix.

The bearing we are going to change is located in this region.

DC24 cog repair

Start by reclining the machine.

DC24  ball repair

Remove the short hose.

DC24 loose ball repair

There are four T15 screws that undo the ball. Unscrew them and take the ball shell and the HEPA filter off.

DC24 clunky ball

Now undo this screw.

DC24 small cog repair

Your worn bearing is here.

DC24 ball repair

Here is the old and the new side by side.

DC24 small bearing

Push the motor casing in slightly with your thumb to manipulate the old one off and the new one on.

DC24 cog repair

Here is the new one in place.

Fix Dyson DC24 loose ball

Reassembly is simply a reverse of disassembly.

Do be sure that when you refit the ball, the teeth of the little cog sit in the ridge of the ball like this.

Dyson DC24 cog replacement

So when you close the ball back up on the machine, it will be like this (demonstrated off the machine for clarity).

Dyson DC24 loose ball

It is normal for the new cog to seem a little loose. If it were too tight, the machine would be hard to push and it would wear out even faster. Also, the hole in the ball wears a little as well over time, which also makes them seem a tad loose. However, it will be way tighter than before and all the clunking will have gone. And the filter won’t pop out any more and lock up the ball.

If you prefer to see a video of this, you can watch that below.

If you need a single small bearing cog for a home repair, you can get one here: Dyson DC24 small Bearing Cog.

If you are in the trade, you may prefer a pack of ten which you can get here: 10x Dyson DC24 Ball Small Bearing Cogs

Dyson Are Ending Parts & Service Support for the DC04 Range.

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Dyson have recently announced that they are ending spare parts and service support for the DC04 range of vacuum cleaners.

Released in 1998, the DC04 was one of Dysons all time most popular models and many tens of thousands are still around today.

Dyson ended spare parts and service support for the DC01 and DC02 in 2011. Ending support for the DC04 was the next step for Dyson that we in the trade have been expecting for some time.

However, now its official. This is the email Dyson recently sent to DC04 owners on their database.

Important news about your DC04 vacuum cleaner

Our records show that you have previously purchased a Dyson DC04. From January 2015 Dyson will no longer be supplying spare parts for the DC04 range. Our engineers will continue to repair machines up until 3rd December 2014, after this date you will no longer be able to book a Dyson engineer visit for machine servicing or repairs.

If you require help or advice with general cleaning and maintenance of your DC04 after the above dates, you can still visit our support website at www.dyson.co.uk/support.

An exclusive upgrade offer – 35% off all Dyson technology.

We’ve made significant improvements to our machines since launching DC04. And for a limited time, we’re offering you 35% discount off all Dyson technology including: DC41 Animal Mk2 or DC59 Animal machines.

Simply redeem your unique code when prompted during checkout at dyson.co.uk to recieve your discount.

Unique Code: 5MNHW4T

Terms and conditions apply*

Personally, I’d rather have a DC04 than a DC41, but that’s just me.

Dyson DC04 Spare Parts

Dyson DC04 Spare Parts

Does that mean you can no longer get spares for your DC04? 

NO it doesnt!

The DC04 is a model that there are many after-market spare parts available for, and many used parts. DC04 spare parts supply will be OK for some time yet.

DC04 Spare Parts

DC04 Spare Parts

The larger parts sellers are now stockpiling the faster moving genuine DC04 spare parts that are popular lines before supplies run out next month from Dyson. Some DC04 spares have been quietly becoming obsolete over the last few months, this is how the trade knew this was coming.

Also, the DC04 shares many spare parts with later models of Dyson, so stuff like tools, motors, etc will be available forever.

Back hoses for clutched models are something we will be sorry to see go. Nobody makes a decent after-market one, and the genuine ones are a nice item.

Nobody yet makes a DC04 after-market wand, so when genuine supplies of those dry up, used will be all that remains.

Apart from that, no need to panic. The DC04 will be around for a long time to come yet.


Dyson DC24: Buyers Guide & Where to Buy a Dyson DC24 Online.

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So you have decided you want a Dyson DC24? The baby ball?

Dyson no longer produce them new, but they are a great reconditioned/refurbished buy if you get it right.

Before I explain to you where to get one from, you should make sure a DC24 is for you.

Dyson marketed the DC24 at everyone. Families with big houses, people with cats and dogs, people with kids, etc.

However, in the real world, that isn’t entirely accurate.

The DC24 is a small, lightweight machine. They weigh just 11.7 pounds in old money. That is 5.3 kilos if you think in European.

However, the compact size and the fact that it is lightweight means a trade off in performance if you have had a bigger Dyson. You cant have both. If you want a lightweight machine, it wont suck like a big one would.

That doesnt make it inadequate though, as long as you know what you are buying.

The DC24 is well-liked by those with hard floors through the house.

Dyson DC24 Girl

On hard floors it is a capable machine you can whizz around with quickly.

It is less suited to picking up socks, pens, sweet wrappers and the general detritus that kids leave behind. Used like that, it will soon clog up.

We generally recommend a DC24 for older people without kids and five dogs. It is very suitable for a couple in a bungalow or an apartment.

Many people use them in family homes as the ‘upstairs’ machine, to save the lady of the house carrying the larger, serious Dyson up and down the stairs.

Indeed, in the Dyson Medic household, we have a Dyson DC24 upstairs and a Dyson DC14 downstairs.

The DC24 does have a back hose like all Dysons, but it is short compared to its bigger brothers. So it only lends itself to cleaning items nearby.

Dyson DC24

The hose isn’t long enough to reach all the way up the stairs unless you buy an extension tube. If it is your ‘upstairs’ machine, or you have no stairs, this isn’t an issue.

For those in smaller properties, the handle slides down into itself so it can be stored in small cupboards, etc.

Dyson DC24

That is really handy!

Anything to be aware of when buying a DC24? 

A couple of things worth a mention.

You MUST familiarise yourself with how to use the machine. There is a red pedal that one must depress to recline the machine to use it. If you dont do this, and force it, you will break it. All you need to do is read the instruction manual. You can download a free one of those >>here<<.

They have two motors, one in the ball and one in the cleaner head. The one in the cleaner head is known to fail occasionally. We have a topic on this >>here<<. We have a DIY fitting tutorial >>here<< and you can buy one for about twenty quid  >>here<<. So it isnt the end of the world if that goes later on when the machine is out of guarantee.

Worn cleaner heads can have wear to the brushbar and/or end cap, in common with the DC25. We have a topic on that >>here<<. Worn machines can have a clunky ball that needs a bearing; we have a topic on that >>here<<. A simple DIY job again with a 99p part, but not one you want to be doing on a recently acquired machine.

Do these ‘known issues’ make the DC24 a lemon? 

Not at all. You can buy a £100,000 Mercedes and it also will have known issues – except nobody will tell you about them. All domestic appliances have known issues that come to light a year or two after launch.

A good DC24 is a great little machine as long as you don’t expect it to do more than it is capable of.

The essential element is buying a good one in the first place. 

You will find them for about £50 – £75 or so on sites like eBay and Gumtree. These will have been cobbled together from old machines from the tip by amateurs in a damp garage somewhere with all used parts and may work for a while. Some will be electrically unsafe. You are taking pot luck buying off such sites unless from a known specialist with high feedback (over 3000 and 98%+ satisfaction rating) who charges more than £75 and knows what he is doing.

Consider this: A new cleaner head for a DC24 costs typically about £70. So how can someone sell a machine at less than £100 if it has some new parts and has been reconditioned properly?

Certainly, if they can deliver it and pay 13% eBay and Paypal seller fees from the gross (which is what small eBay sellers pay) they cannot. Unless they cut corners.

Where to buy. 

We all know the old saying, “You get what you pay for” don’t we? That saying has its own variants around the world. Russians say: “Greedy pays twice”. This applies very much to the DC24.

ONLY buy a DC24 from a seller that you are confident knows what they are doing, isn’t a fly-by-night and doesn’t have only a mobile number. A bricks and mortar shop, many years of trading, a good reputation and a landline is ideal. A proper Dyson specialist is better. This way, you can be sure it has been refurbished by people who know what they are doing, is electrically safe, known faults checked and addressed, and warranty issues if they arise won’t be a headache.

You can typically expect to pay between £130 and £160 for a properly reconditioned Dyson DC24.

Today, we got the heads up on some going for just £125 including (non-highland and island) UK delivery. A combination of overstock and no space makes them this cheap. If you click through and they have gone back to £159, then you missed the boat @ £125 and this is no longer late 2014/early 2015.

Here is the deal. Click the little guy below to go to the page.

Click here to buy a Dyson DC24 vacuum cleaner

 

If you like what you read on Dyson Medic, please use the buttons below to share us on Facebook, Twitter and other social media. You can also leave a comment below.

 

Where to buy a Dyson Airblade Hand Dryer Filter

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So you want to buy a Dyson Airblade filter?

You are in the right place.

You have probably called up Dyson and found out that they want a pint of blood, your left kidney, all your personal data, machine serial numbers and then, after all that, they will refuse to sell them to you.

It has been the case for some time that Dyson refused to supply the trade with any Dyson Airblade spares, as we noted in this article.

In recent months, Dyson have declined to supply the after-market, Dyson spare part sellers and machine refurbishers with Dyson spares for Airblade hand dryers. Not that that really creates more than a mild inconvenience of course, as those in the trade look to the after-market for solutions or grey import, but I digress.

Yes, we have been there. And not just us. People have even taken to social media lambasting Dyson because they refuse to sell anyone Airblade hand dryer filters.

Some have even threatened Dyson with Trading Standards and Watchdog to get supply. Look what this guy had to do to even get a return call from Dyson:

dyson-airblade-filters

But now all that silliness is over.

As we are fond of highlighting here, when a manufacturer artificially creates supply difficulties, overprices items, or tries to monopolise a marketplace to the exclusion of the appliance spares trade, the after-market will respond. As it has done so many times in the past.

Well, it has took a couple of years, but the after-market has responded. Today, this landed on my desk.

Dyson Airblade Filter

Yes, that is a good quality after-market Dyson Airblade filter.

Here is the underside.

Dyson Airblade Filter

The difference is that you can buy these without serial numbers, registration, or anyone trying to up-sell you into a new hand dryer.

Better still, you don’t have to call anyone begging for them as you did before with Dyson. You can buy them painlessly online and get one or more delivered anywhere in the world.

Problem solved. thumbs

Oh, you want to know where from?

Get them here: Buy Dyson Airblade Hand Dryer Filters.

DC15 Wand Top Collars Now Available

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We have a new after market item for the Dyson DC15 Ball to announce. As ever, you have heard it on Dyson Medic first because we have our ear to the ground in Dyson world.

What is known as the “tube grip”  together with its retaining clip has been unavailable (obsolete) from Dyson for some time now. We prefer to call a “tube grip” a wand collar. On early Dyson DC15’s, this little tube sits at the top of the wand and it is the bit you fit your tools onto.

Inevitably, when people use the wand on their Dyson DC15 Ball long term, this top becomes worn and looks very shabby. Often times, it simply comes off and gets lost. Sometimes the retaining clip breaks.

Yours quite probably looks like this.

Dyson DC15 tool connector

Here is the part that has become available.

DC15 wand handle top

When fitted, your machine will look like this.

Dyson DC15 wand collar

That’s more like it isn’t it?

Originally, they came in various colours. Despite colour differences, fitment remains the same.

These fit all DC15 models from anywhere in the world.

Available in a mid steel colour as you see above (that will compliment any machine), these are available now.

You can get one from here: >>Buy a DC15 Wand Top Collar<<

 

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Where to get a Dyson DC15 Wand Cable Retainer

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Its been a good week for DC15 parts becoming available. Yesterday we reported on the DC15 wand collar now being available, and today we can report the long-awaited wand swivel clip is now available.

This part doesn’t have an ‘official’ name as Dyson never made it available as a part on its own.

I have heard it referred to as a retainer, winder, swivel clip, wand catch, wand clip or hook for the cord, flex, cable, wire or power lead.

Whatever you want to call it, it is located on the back of the wand handle to hold the power cord in place and it looks like this:

DC15 cord retainer

DC15 wand cable clip

swivel clip.3

 

This clip is known to break on the DC15, and previously, buying a complete wand was the only way of getting one. They were an odd size, being smaller than the cable clips on other Dyson models of the early naughties era.

However, it was recently noticed that the grey cable catch from some later Dyson models was the same.

On a DC15 Ball, your old one will be white, yellow or lavender. The replacements are grey as you can see. They fit the following models:

  • DC15
  • DC24
  • DC25
  • DC27
  • DC28
  • DC33

So instead of your DC15 wand having a broken cord retainer looking like this:

DC15 power cord swivel clip

You can now pick up one of these and it will look like this:

DC15 flex swivel catch

You re-use your old centre cap, internal spring and T15 screw that is under the cap. So don’t butcher the circular cap on your old one getting it out! A fine blade down the edge is all you need and you can pry it out.

As there are still plenty of DC15 ball machines still about in the UK, the United States and Australia, the availability of this little clip will help keep a few more on the road. Or the carpet…….

Now you want to know where to get one, you can order one here: >>DC15, DC24, DC25, DC27, DC28, DC33 Wand Cord/Cable Retaining Clip<<

 

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Dyson DC25 & DC41 Brushroll Motors DC771(2)XLLG Now Cheaper!

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Back in 2013, DC25 DC41 cleanerhead motors became available, we reported on it back then here: DC25 (DC41) Cleanerhead Brushbar Motors Now Available.

The problem is, they were very expensive. They always cost in the region of £40-£50, which was pretty eye-watering. But still cheaper than a new cleanerhead.

However, today we found out that Dyson DC25 Brushroll Motors DC771(2)XLLG have just become available OEM.

OEM means ‘original equipment manufacturer’, which is the company that makes them for Dyson, which in this case means Johnson.

What that means is they do not come in a Dyson box (not that Dyson ever supplied these anyway), but they are exactly the same as the ones Dyson use, being made by the same company.

Here is one.

DC771(2)XLLG

These are now available for £29.99 including UK delivery.

It is quite common that these motors fail in DC25 and DC41 machines, and as a new cleanerhead is in the region of £70, assuming you have the smarts to be able to fit one, you can save yourself a cool £40 over the cost of a new cleanerhead.

These motors are 240vDC rated (although your PCB will kick out around 330vDC on test which is OK), which means they are good for all DC25 and DC41 machines in the UK, Europe and Australia. They are not suitable for USA and Canadian market machines.

So you want to know where to get one from? Click the little guy below to go to the page where they are £29.99 inc delivery. 

Click here to buy a Dyson DC14 crevice tool

 

 

 

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